Privacy Policy

Last updated — May 1, 2026

Information We Collect

We collect information you provide directly when you create an account, purchase tickets, or contact us. This includes your name, email address, phone number, and payment information. We also collect information automatically when you use our platform, such as device information, IP address, and usage data.

How We Use Your Information

We use the information we collect to provide and improve our services, process transactions, send you updates about events you've registered for, and communicate with you about your account. We may also use your information to personalize your experience and to comply with legal obligations.

We share your information with event organizers when you purchase tickets to their events. We may also share information with service providers who help us operate our platform, such as payment processors and hosting providers. We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies, grouped into the categories below. You choose what to allow the first time you visit, and you can change or withdraw your choice at any time using the Cookie settings link in the footer.

Strictly necessary — required for the site to work, including sign-in sessions, security, and remembering your cookie choice. These are always on and do not require your consent.
Analytics — help us understand how visitors use the site so we can improve it. These run only if you allow them. We use our own first-party, privacy-friendly analytics (no third-party trackers); visitors are counted with a rotating, anonymized identifier and we do not store your IP address.
Marketing — used to measure and personalize our advertising. These run only if you allow them.

Analytics and marketing cookies are off by default and are never set until you opt in. You can also control cookies through your browser, though disabling strictly necessary cookies may stop parts of the site from working.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You can update your account information through your dashboard or contact us directly. If you wish to delete your account, we will remove your personal data within 30 days, except where retention is required by law.

Contact Us