Privacy Policy

Last updated — May 1, 2026

Information We Collect

We collect information you provide directly when you create an account, purchase tickets, or contact us. This includes your name, email address, phone number, and payment information. We also collect information automatically when you use our platform, such as device information, IP address, and usage data.

How We Use Your Information

We use the information we collect to provide and improve our services, process transactions, send you updates about events you've registered for, and communicate with you about your account. We may also use your information to personalize your experience and to comply with legal obligations.

Data Sharing

We share your information with event organizers when you purchase tickets to their events. We may also share information with service providers who help us operate our platform, such as payment processors and hosting providers. We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies to remember your preferences, understand how you use our platform, and improve your experience. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You can update your account information through your dashboard or contact us directly. If you wish to delete your account, we will remove your personal data within 30 days, except where retention is required by law.

Contact Us

If you have questions about this privacy policy or how we handle your data, please reach out to us at privacy@soaly.io. We aim to respond to all inquiries within 48 hours.