Soaly Guide
Everything you need to run events on Soaly — from your first event to check-in day.
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Getting started: your first event
A complete walkthrough - from a new account to a live, selling event and check-in on the day.
Creating tickets
Add free or paid ticket types with prices, inclusions, group sizes, colors, and per-ticket limits.
Connecting a payment provider
Connect Paystack or Hubtel to accept paid tickets - who can do it, and how it gates publishing and refunds.
Checking attendees in
Admit attendees on the day by QR, search, or tap; undo mistakes; track live numbers; export afterwards.
Basics
Welcome to Soaly
What Soaly is, the mental model behind it, and how every piece fits together.
Creating an event
Create an in-person or online event, understand its tabs, and set the basics before configuring.
Publishing & sharing
Take an event live, the validation Soaly runs first, and how to share or pause it.
The booking page
The public page where attendees register and pay - the full journey and the states it can show.
Refunds & cancellations
Refund or cancel a single booking - the money-moves-first guarantee and what can block it.
Financial reports
Per-event revenue, fees, refunds, and attendance - a PDF-ready breakdown for you or your accountant.
Roles & permissions
The five roles, the exact capabilities each grants, and how access is actually enforced.
Plans: Free vs Pro
The two plans, what each costs, and exactly what Pro adds - so you can pick the right one.
Still need help?
Reach our team directly.