Checking attendees in
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Checking attendees in

Admit attendees on the day by QR, search, or tap; undo mistakes; track live numbers; export afterwards.

Check-in is the day-of tool for admitting attendees. It requires check-in enabled on the event (Configure tab); once on, open the event and go to the Check-in tab. Every action is instant and reflected in a live admitted-versus-expected counter.

Three ways to admit

MethodHowBest for
Scan QRPoint your device camera at the ticket's QR codeFast, high-volume doors
SearchType a name, phone, or booking reference, then admit the matchAttendees without their QR handy
TapTap an attendee in the list to admit manuallyWalk-ups and exceptions

Single-use codes

QR codes are single-use. Admitting marks the code used, so a ticket can't be scanned in twice - a duplicate scan is rejected rather than silently re-admitting.

Undoing a check-in

Admitted someone by mistake? Revoke their admission to set them back to not-admitted; their QR becomes valid again so they can be scanned in properly.

Live stats & export

The screen shows admitted vs expected in real time as people arrive. Afterwards, export the full check-in list to CSV for records or reconciliation - see Exporting your data.

Give door staff the Check-in role so they can admit attendees without access to the rest of your dashboard - no events, money, or settings. See Roles & permissions.